Health and Wellness

Bad River Health & Wellness Center

53585 Nokomis Rd., Ashland, WI 54806

  • Medical
  • Laboratory
  • Dental
  • Pharmacy
  • Behavioral Health
  • AODA
  • Community Health
  • Medical Benefits
  • Purchased Referred Care (PRC)
  • Medical Transportation
  • Optical

Clinic Department Updates

Medical Benefits & PRC
Medical Clinic & Visiting BRHWC
Transportation & Optical
AODA & Behavioral Health


  • Hours 8:00 AM – 4:30 PM.
  • Phone: 715-685-7887
  • Emergency Clinic from 12:30 PM to 3:00 PM daily. Please call clinic for appointments. These appointments fill quickly so call early!
  • The Pharmacy is closed on federal and tribal holidays based on the Bad River Holiday schedule.
  • Please use the drive up window for the pharmacy. The drive-up window and front waiting room are open during business hours, but closed for lunch from 11:00AM to Noon.
  • Use the online or mobile app for refills: as staff is unable to answer phone calls at this time due to staff shortages. If using the phone, please leave your full name, date of birth, phone number, a brief message, along with the medications you'd like refilled, and a team member will call you back as soon as they are able. 
  • For patient safety, pharmacy staff will ask you verify the full name and date of birth of the patient during all interactions (pick-ups, phone calls, drop off). A valid license or tribal identification number is required for pickup of controlled substances.
  • Please allow two business days for refills to be ready.
  • Pharmacy phone:  Use 866-811-6116 , the previous phone number is no longer in use.
Medical Benefits & PRC
  • Hours: Monday - Friday, 8:00am - 4:30pm


  • Please call 715-682-7133 ext. 4805 to leave a message and PRC staff will return your call to address any questions you may have about purchase orders or medical bills.
  • Guidelines will remain the same.
  • If you do not have insurance and you need a purchase order, you still need to contact Medical Benefits FIRST to see if you are eligible for alternative insurance.
  • Please continue to follow PRC (Purchased Referred Care) requirements.  (see attached brochure)


Medical Clinic & Visiting BRHWC

Public Health & Community Health Representative (CHR) Contact Info:

  • Public Health Manager, Michele Doster (715)292-7368
  • Public Health Nurse, Lisa Gilles(715)
  • CHR, Gena Jensen: (715)685-4417
  • CHR, Sue Houle: (715)685-4011
  • Please call ahead if you have questions or concerns. If you are experiencing symptoms, you must call your provider. If you have other questions about COVID-19, call the Bad River Public Health Dept (contact information located above)
  • The East Entrance of the building is locked (this is the entrance by the drive-thru). This will help minimize the spread and/or exposure to the virus.
  • All patients and visitors are asked to use hand sanitizer.
  • If you have symptoms of a respiratory illness, put on a mask.
  • BRHWC main phone: (715) 682-7133
Transportation & Optical


  • The non-emergency medical transportation program will be working remotely. 
  • If you need non-emergency transportation to medical appointments only and are eligible under the transportation policies then please contact the scheduler first:
  • Contact Information:
    • Scheduler, Danielle Fizell: (715) 292-5689
    • Driver, Wesley Andrews: (715) 292-5604


  • Optical is open by appointment ONLY
AODA & Behavioral Health


Bad River AODA

  • Medication Assisted Treatment (Suboxone or Vivitrol) or formal counseling support, contact Barb Merrill at 715.730.0733. 

  • For formal counseling support, contact Russell Denomie at 715.685.4811

  • For Peer Support, contact Brian Nordin at 715.681.0999

  • For Cultural support, contact Penny Charette at 715.685.8712

  • For counseling support or questions about Bad River AODA services, contact John Spoiwnik at 715.682.7133 Ext. 4308

  • Please call the Bad River Health and Wellness Center at 715-682-7133 if you have questions or would like more information

Mental Health Resources

  • 7 cups:; free online text chat for emotional support and counseling
  • Disaster Distress Helpline: 800-985-5990
    Or text TalkWithUs to 66746
  • Suicide Prevention Hotline: 800-273-8255
    Or text CONNECT to 741741
  • MoodGYM:
  • National Domestic Violence Hotline: 800-799-7233


  • View the Public Health recovery and mental health resource list here (PDF)


ProgramTitleContactEmailOffice PhoneDesk Extension
Health & WellnessBRHWC Clinic AdministratorRandy
Health & WellnessBRHWC Clinic Assistant AdministratorRobert
Health & WellnessBRHWC Executive Assistant AdministratorMary
Health & WellnessBRHWC Registration SupervisorMary
Health & WellnessBRHWC Registration Bernice